General guidelines

  • Do not come to the hotel in case you have any symptoms.
  • Always follow instructions as set out by members of staff, as well as the guidelines displayed throughout the hotel.
  • Always respect the 1.5-meter social distancing, excluding with the people in your bubble.
  • Limit moving around the hotel to a minimum.
  • Always adhere to proper hand hygiene guidelines and only touch what you need.
  • Alcohol gel is available throughout the hotel.
  • Toilets in public areas are cleaned and disinfected every half hour.
  • Pay contactless or electronically as much as possible.


  • Air your room as much as possible.
  • Please leave your room when it is being cleaned.
  • Cleaning your room will be done with the utmost care, with special attention to disinfecting all surfaces and contact points such as light switches, door handles, remote control…
  • Please use the bathroom in your room rather than communal toilets.
  • If you need your minibar filled up, please let us know upfront.



  • Breakfast is being served between 8 AM and 10 AM; the buffet is located on the ground floor.
  • Always respect social distancing guidelines.
  • Disinfect your hands after using equipment in the breakfast room.

Lunch and dinner

  • Meals can be consumed in Brasserie Carrousel.
    The brasserie is open from 11 AM until 9:30 PM. 
  • Covid Safe Ticket mandatory from November 1 2021