FAQ

Frequently asked questions

 

 

Pets are allowed in the hotel, except in the suites and breakfast area. If you do not wish to leave your pet in the room during breakfast, you can enjoy your breakfast in the bar, where pets are allowed. Subject to a supplement of € 16.

Yes, breakfast is always included in the room rate. We do not rent rooms without breakfast.

It is the house perfume of Hotel Cosmopolite. You can buy scented candles with this perfume at the front desk or in the webshop.

We are within 180 metres from the sea. Within an instant you will find yourself with your feet in the sand.

Yes, cots are available subject to a supplement. You can request this when booking your room.

Yes, we have our own car parking spaces in the underground car park "Promenade" at 150m from the hotel. The car park must be booked in advance. The car park also has charging stations for electric cars.

No, if you wish to reserve and you do not have a credit card, you can always contact our reception by phone or by mail. 

Payment can be made at check-in on site or on line. This can be done with cash or via Bancontact, Maestro, Visa, V-Pay, Mastercard, American Express and consumption checks. In our "Brasserie Carrousel" we also accept meal vouchers. 

If you book at the standard price, you can cancel or reschedule your booking free of charge up to 24h before arrival. 

A non-refundable booking is more advantageous but is payable immediately. This booking cannot be moved or cancelled free of charge.

We offer a three-course menu, where you can choose between different starters and main courses. The price is € 35 per person per night. 

Yes, we have a number of rooms that are fully adapted. Please contact the reception.

Check-in is possible from 16h. Check-out is until 11h.

Sure, Bar Caprice is open daily from 12h for a range of drinks as well as a limited menu of snacks.

If you want to enjoy breakfast in the room, this is certainly possible. Please contact the reception.

We have a locked luggage room on the first floor. You can make unlimited use of it on the day of arrival and departure.

Absolutely, our hotel is located 60 metres from the bus and tram stop 'Nieuwpoort-Bad'.

All rooms and public areas have wireless internet access.

We have a private wellness area where you can fully relax. The wellness area is equipped with an infrared sauna with colour therapy, bubble bath, rain shower, starry sky, wellness lounge, slippers, towels, bathrobes and Phytomer care products. You can book the wellness for two hours through 3 different formulas. More info here.

You can also stay overnight in the luxurious Wellness Suite, with its own sauna and hammam.

You certainly can! You can buy a physical gift voucher at the counter or in the webshop. By the way, these physical vouchers are also valid for the private Sauna Nieuwpoort, Brasserie Carrousel and Bar Caprice.

You can also buy a digital gift voucher in the webshop. These vouchers are only valid on an overnight stay at Hotel Cosmopolite.

Visit our webshop here.

 

Yes, we have rooms with a shower available, please contact the reception for this.

You can pay for your overnight stay at Hotel Cosmopolite at check-in. If you received an online check-in e-mail, you should skip the last step (online payment).

Your meal and drinks at Brasserie Carrousel or Bar Caprice can be paid when you ask for the bill.

Of course, it is possible to come and enjoy the rich breakfast buffet. It is recommended to make a reservation, this can be done by contacting our reception. The price is € 22 per person and breakfast runs from 8am to 10am. At maximum occupancy of the hotel, we unfortunately cannot accept breakfasts from outside.

Reservations are not required, but recommended, this can be done by phone: + 32 58 23 33 66 or at the reception;

We offer a variety of massages.
More information can be found at the link below.
www.hotelcosmopolite.be/en/wellness